Beware of Suspicious Communications


Phone Calls and Text Messages
Scammers may pose as the IRS or other government agencies, demanding immediate payment or threatening arrest. Remember that the IRS typically initiates contact by mail, not by phone or text.

Phishing Emails
Watch out for unsolicited emails requesting sensitive information. Never click on links or download attachments from unfamiliar senders, as they could install malware on your device.

Protect Your Personal Information

Safeguard Social Security Numbers (SSN)
Your SSN is one of the most valuable pieces of personal information. Keep it private and avoid sharing it over the phone or online unless you’re absolutely certain of the recipient’s legitimacy.

Use Secure Wi-Fi
When sending financial documents or filing taxes electronically, always connect to a secure, password-protected network. Public Wi-Fi networks can be easily compromised by cybercriminals.

Stay Cautious with Payment Requests

Check Payment Methods
Be wary of anyone asking you to make tax payments via gift cards, wire transfers, or cryptocurrency. The IRS will never require payment in these forms.

Validate Refunds and Credits
If you receive an unexpected or suspicious-looking check labeled as a refund, consult the IRS or a trusted tax professional. Scammers sometimes send counterfeit checks, then request that you “return” the overpayment.

Monitor Your Tax Documents

File Early
The earlier you file your return, the less time scammers have to file a fraudulent one in your name.

Check Your Credit Report
Unusual activity on your credit report can be a sign of identity theft. Make it a habit to review your credit reports regularly for errors or unauthorized activity.

When in Doubt, Seek Professional Advice

Contact the IRS Directly
If you’re unsure about a phone call, email, or letter, reach out to the IRS at their official phone number or visit IRS.gov for more information.

Speak with a Trusted Tax Professional
Tax professionals, such as CPAs or enrolled agents, can help you review documents and advise on the legitimacy of any requests.

We’re Here to Help

Tax scams can be sophisticated, but with a little vigilance and knowledge, you can keep your information safe. At United Bank, we value your trust and remain committed to helping you protect what matters most. If you suspect fraudulent activity or need guidance regarding your accounts, don’t hesitate to call us at 616.559.7000 or chat with us online anytime, day or night!










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